TERMS, CONDITIONS AND PRIVACY POLICY
KYRON DIGITAL SA , a company registered under number 155765244-2-2025 DV60, with incorporation date
01-04-2025, with registered office at Rotonda , PH Prime Time Tower, floor 17, office 17B, Costa del Este,
Panama, Republic of Panama (“KYRON”), under the domain http:// https://kyron.com.pa/
The following definitions are used to interpret these Terms and Conditions:
a) Terms of Use: document that governs the relationship between KYRON and the USER and regulates
the provision of services for all purposes;
b) User: the person responsible for creating an account with KYRON and accept the terms of use.
This Terms and Conditions Agreement regulates the relationship between the USER and KYRON DIGITAL SA, (“
KYRON ”), for the purpose of providing international payment facilitation services.
By using the services of “ KYRON ”, the User agrees to comply with the terms of the Agreement, and
respectively accepts that these terms have legal and binding effects.
This information will help you to operate on our website. It is very important that the USER knows and
understands our policies as well as the General Terms and Conditions of use of the website, by reading the
clauses that enable contracting and the limitations of rights, highlighted here:
It is important to note that:
• General Terms and Conditions of Use serve to indicate the rules that must be respected when using
the platform. In other words, they inform the obligations and rights of users as well as the platform;
• Privacy Policy refers to specific information on the collection, storage and protection of personal data
of users of a website or application;
• To be part of this Agreement, the USER must be at least 18 years of age and must be domiciled in a
country where the registration, and use, of services offered by KYRON do not violate its laws or regulations
and its jurisdiction.
• By entering into the agreement, the User declares himself/herself fit and accepts any liability that may
arise if his/her claim is found to be faulty.
INTRODUCTION
1. Collection and payment services are provided by KYRON DIGITAL SA, a company registered in the
REGISTER under number 155765244-2-2025 DV60 with incorporation date 01-04-2025.
2. KYRON is not a supplier of any products or services advertised on the MarketPlace websites to which
it provides payment processing, collection, billing and/or facilitation services.
3. When redirected to a third-party application or website, the USER will no longer be governed by this
Privacy Policy or the Terms of Service of our platform. We are not responsible for the privacy practices of
other websites and encourage USERS to read and understand their content statements, terms of service,
privacy and Terms of Use.
4. “KYRON DIGITAL SA declares itself as ‘ subject obligated ‘ under Article 3 of Law 23 of 2015,
committing to comply with obligations to prevent money laundering, terrorist financing and proliferation of
weapons of mass destruction.”
5. “Users acknowledge that KYRON DIGITAL SA adopts an internal Anti-Money Laundering and Know
Your Customer (KYC) policy, as provided for in current Panamanian legislation, available upon request or at
www.kyron.com.”
1. From the Object:
1.1 This platform provides tools to assist and streamline the daily lives of its users, who intend to purchase
digital products or services from Marketplaces .
1.2 KYRON has no influence over the product or service consumed by the USER in the Marketplaces, acting
exclusively as a platform for facilitating digital payments.
2. Of acceptance
2.1 This Term establishes obligations contracted freely and voluntarily, for an indefinite period, between
the platform and the individuals or legal entities, users of the Marketplace website or application.
2.2 By using the platform, the user fully accepts these rules and undertakes to observe them, under the
risk of application of the applicable penalties.
2.3 Acceptance of this instrument is essential for accessing and using any services provided by the
company. If you do not agree with the provisions of this instrument, you should not use them.
3. User access
3.1 All possible technical solutions will be used by the platform to allow access to the service 24 (twentyfour)
hours a day, 7 (seven) days a week. However, navigation on the platform or any of its pages may be
interrupted, limited or suspended for updates, modifications or any action necessary for its proper functioning,
without generating any harm to the user.
3.2 If the user encounters difficulties accessing the platform, they should send an email to:
contact@kyron.com.pa
4. From the registry
4.1 KYRON services and obtain access to the platform’s features, the USER must register.
4.2 When registering, the user must provide complete, recent and valid data, and it is their sole
responsibility to keep said data updated, and the user undertakes to ensure the accuracy and veracity of the
data provided.
4.3 The User is aware and agrees that he/she may have only one account with the COMPANY, linked to
his/her registration data. If more than one account is opened, the COMPANY reserves the right to take the
necessary measures to prevent or correct such occurrence, including closing the account.
4.4 The user undertakes not to disclose their registration and/or platform access data to third parties,
taking full responsibility for any use made of them.
4.4.1 The user is aware that if the use of third-party data is detected, KYRON may deny the contracted
operation.
4.5 By registering, the user expressly declares and guarantees that he/she is fully capable and can freely
exercise and enjoy the services and products.
4.6 The user must provide a valid email address, through which the website will carry out any
communications that may be necessary.
4.7 KYRON shall have the right to request proof of identity, proof of residence and proof of authorization
to use third party payment services, including, without limitation, credit cards, debit cards and bank accounts
that the User may wish to use to transfer funds when making a payment to KYRON .
4.8 The user undertakes to keep his/her Personal Data updated whenever it is changed.
4.9 KYRON reserves the right to reject any application and refuse to open an account, reserving the right
to refuse without further explanation if it identifies conflicts with its internal Compliance policy .
4.10 If any information provided by the User is discovered to be false, inaccurate, outdated or incomplete,
KYRON reserves the right to close the Account and terminate the Agreement in its entirety.
5. Limits Of Liability
5.1 KYRON provides the necessary structure for the User to manage their payments, acting as a payment
intermediary, and does not participate, in any way, in the respective provision of services or sale of products .
5.2 KYRON is not responsible for the execution of the provision of services or sales and is not responsible
for defects in the quality of services or products sold by the User.
5.3 KYRON does not guarantee the quality and/or delivery of products and services that support the
charges issued through its payment intermediation platform.
5.4 KYRON shall not be liable for business and/or transactions, whether or not carried out, between
drawers and drawees, such as payment and delivery of goods and services associated with such transactions,
among others. Such transactions are carried out between drawers and drawees, and are therefore their sole
responsibility, without any involvement or participation by KYRON .
5.5 The User is aware that KYRON cannot be held responsible for any losses and/or damages incurred as
a result of these transactions. The User agrees that, in the event of a dispute between the User and
Marketplace, KYRON will not, in any way, be involved or held responsible.
5.6 In the event of legal action for non-compliance with any of the rules established in these T&C, or any
of the Brazilian laws by the User, the User assumes full and exclusive responsibility, undertaking to exempt
KYRON from any joint and/or subsidiary liability.
5.7 In the event that KYRON is sued, administratively, extrajudicially or judicially, for an obligation of a civil,
labor or tax nature, by clients, tax authorities, employees, contractors or any third party involved in any way
with the User, for an act resulting from any conduct of the User, whether culpably or not, the User undertakes
to immediately assume responsibility for the obligations required in said proceedings, exempting the
Contractor from any liability.
5.8 KYRON ‘s right of recourse against the User is expressly agreed upon, in the event that the former
incurs any loss, cost or expense, due to the latter having failed to comply with any of the obligations assigned
to it by this contract, which right will oblige the User to reimburse KYRON for the amount spent, monetarily
corrected, according to the Consumer Price Index (IPC), published by the National Institute of Statistics and
Census (INEC) of the Republic of Panama, or its eventual substitute, in the period between the date of
disbursement and the date of actual payment.
5.9 For the purposes of complying with this clause, once losses, costs or expenses have been determined,
KYRON may issue a payment slip or withhold payment of amounts owed by the User.
6. User Data
6.1 Usage information (hereinafter “User Information”) may be maintained in a database and used by
KYRON for the purposes set forth in this clause. User Information includes all information that KYRON has, now
or at any time in the future, that comes from or relates to: i) Registration and use of the Service; ii ) by third
parties, such as credit reporting agencies and parties associated with the User; iii ) Payments made by the
User; iv ) Verification of the User’s identity, proof of residence and proof of authorization to use third party
payment services to transfer funds for the use of the Services.
6.2 KYRON may use, analyze and evaluate User information to maintain and develop a business
relationship with the User. This will include the following purposes: i ) operation and management of services
and supplies; ii ) assessment of financial risks, verification of money laundering, prevention of fraud and
reporting of information consistency and regulation; iii ) identification of products and services that may be of
interest to the User, and iv ) understanding existing businesses and developing new and innovative products
and services.
6.3 KYRON shall not disclose User information to third parties except: i ) If the User’s consent is obtained;
ii ) If KYRON is required or authorized to do so by law; iii ) to any persons, who provide services to KYRON and
agree to keep User information strictly confidential; iv ) To persons who provide benefits or services to the
User, and in connection with this Agreement, or v) for identity verification, fraud prevention and money
laundering agencies.
7. Service Fees, Interest and Bonuses
7.1 KYRON shall have the right to charge an administration fee, and shall also have the right , in its sole
discretion, to waive any fees. Before any administration fee becomes applicable, KYRON shall notify the User
of the amount of the fees and from what date they will become applicable, and the User shall then have 30
days from the date of notification to close the account. Failure by the User to close his/her KYRON Account
after due notice shall be deemed to constitute acceptance of the fees by the User, and the User shall authorize
KYRON to debit any administration fees that may apply to a particular event.
7.2 When a User disputes a transaction with another party, KYRON will contact the User to confirm that
the payment was made in accordance with the instructions that the User provided to KYRON .
8. Loading resources through KYRON
8.1 KYRON will provide the User with one or more available payment methods. KYRON may change the
payment methods available to the User from time to time. To the extent available to it, KYRON will provide at
least 10 days’ notice before withdrawing any payment method.
8.2 The User accepts that payments may not be automatically confirmed by KYRON . The User understands
and accepts that fund transfers will be subject to delays in the financial and banking system.
9. Account suspension and termination
9.1 KYRON reserves the right to suspend the website for repair, maintenance and/or improvements.
Unless it cannot do so for security reasons or force majeure, KYRON will give the User reasonable notice of
such suspension.
9.2 KYRON reserves the right to suspend the User’s access until it considers that reactivation is appropriate
.
9.3 When access to KYRON is suspended due to a suspected security breach, the User must contact KYRON
in order to reestablish access, provided that the authorization and/or identity confirmation credentials comply
with the required requirements.
9.4 The User may close his/her KYRON account at any time by contacting and complying with the
instructions provided for closing the account.
9.5 Closing the account will not cancel all transactions that the User has previously authorized.
9.6 KYRON reserves the right to suspend or cancel the User’s access if the user does not comply with the
established conditions .
10. Communication
10.1 KYRON may, at its sole discretion, present the User with notice under this Agreement i) by telegram;
ii ) by email to the registered email address, iii ) by means of advertisements that appear to the User when
accessing KYRON
10.2 The User grants KYRON the right to send company-related emails to the User’s registered email
address.
10.3 The User undertakes to notify KYRON of any change to his/her email address.
11. Charges
11.1 The User accepts and undertakes to pay the fees arising from the use of KYRON services.
11.2 If the charges (the Charges) are changed, KYRON will notify the User. The User may ask KYRON to
suspend the service, in which case the Charges will not be applied from the date of receipt of the User’s
instructions until the moment the account is actually closed.
11.3 User’s continued use of KYRON after notification of changes in applicable fees shall be deemed to be
User’s acceptance of the changes.
12. Compliance, liability and indemnity
12.1 The User undertakes to comply with all applicable laws and regulations regarding the use of KYRON.
12.2 KYRON reserves the right at any time to block or prevent access or reject payments where KYRON
considers that such access or such payment may violate any legal or regulatory requirement to which KYRON
is subject.
12.3 The User must only use KYRON for lawful purposes and must not use the services provided by KYRON
to receive or transmit material that is obscene, offensive, defamatory, in violation of confidentiality or in
violation of any intellectual property rights.
12.4 KYRON shall not be liable for any direct or indirect loss of profits, goodwill , business or anticipated
savings, nor for any indirect or consequential loss or damage.
12.5 KYRON shall not be liable for any claim unless caused by negligence, willful intent or fraud. In particular,
KYRON shall in no way and under no circumstances be liable for any damages or losses, including without
limitation, direct, indirect, consequential, special , incidental or punitive damages considered or alleged to
result from or be caused by the following scenarios:
a) Failure to provide services by the Marketplace contracted by the User;
b) Payments made to undesired destinations or payments in incorrect amounts due to the User entering
incorrect information;
c) Any errors or omissions in the content of the website;
d) Misuse of the website content or the inability of any person to use the website;
e) Delays, losses, errors or omissions resulting from the failure of telecommunication or any other data
transmission system and from the failure of the central computer system or any part thereof;
f) Any results arising from acts of government or authority, or force majeure.
13. Of cancellation
13.1 The User may cancel the contracting of services in accordance with the Terms that were defined at
the time of contracting.
13.2 The service may be cancelled by:
a) By the user: under these conditions, the services will only cease upon confirmation of cancellation;
b) By KYRON for violation of the Terms of Use, in which case the services will cease immediately.
13.3 To request a cancellation, the customer must send an email to contact@kyron.com.pa and provide the
order number and reason for cancellation. Once our team has received the request, the customer will receive
a response and must follow the steps provided for the refund to be processed.
14. Reimbursement of Values:
Requests for reimbursement of amounts will be rigorously and diligently analyzed by KYRON . If accepted and
reimbursement is due, the KYRON will perform a full refund of the amounts paid. The refund will be processed
using the same payment method chosen during the purchase process, i.e., the refund will be made via bank
transfer to the same account from which the payment originated and will occur within 7 (seven) business days.
15. From support
15.1 In case of any doubt, suggestion or problem with the use of the platform, the user can contact support
via email: contact@kyron.com.pa
16. Of responsibilities
16.1 It is the user’s responsibility to:
a) Technical defects or flaws originating in the user’s own system
b) The correct use of the platform, services or products offered, valuing good coexistence, respect and
cordiality between users;
c) For compliance with and respect for the set of rules set out in these General Terms and Conditions of
Use, in the respective Privacy Policy and in national and international legislation;
d) For the protection of your account/profile access data (login and password)
16.2 The platform is not responsible for external links contained in its system that may redirect the user to
an environment outside its network.
16.3 External links or pages that serve commercial or advertising purposes or any illegal, violent,
controversial, xenophobic, discriminatory or offensive information may not be included.
17. Of sanctions
17.1 Without prejudice to other applicable legal measures, KYRON may, at any time, warn, suspend or
cancel the user’s account:
a) That violates any provision of this Term or the internal policies of KYRON and its business partners;
b) That fails to comply with their user duties;
c) Any person who has any fraudulent, deceitful behavior or behavior that offends third parties;
18. Of termination
18.1 Failure to comply with the obligations agreed upon in these Terms of Use or applicable legislation may,
without prior notice, result in immediate unilateral termination by KYRON and the blocking of all services
provided to the user.
18.2 KYRON DIGITAL SA and its users undertake to observe ethical conduct and to fully comply with Law 59
of 2009, which establishes measures against corruption in the Republic of Panama, adopting practices and
internal controls of integrity, transparency and prevention of illegal acts, including in relations with public and
private authorities.
19. Of the changes
19.1 The items described in this instrument may be changed, unilaterally and at any time, by KYRON , to
adapt or modify the services, as well as to meet new legal requirements. The changes will be published on the
website and the user may choose to accept the new content or cancel the use of the services.
20. Privacy and Data Protection Policy
20.1 The user’s personal data is stored by the platform for the period necessary to provide the service or
fulfill the purposes set out in this document, as provided for in General Data Protection. Regulation ((EU)
2016/679) and Law 81 of 2019.
20.2 Data may be removed or anonymized at the user’s request, except in cases where the law provides for
other processing.
20.3 Personal data will be kept for up to 7 (seven) years after the end of the contractual relationship, in
accordance with Art. 28 of Law 81/2019, respecting the right to anonymization, blocking or deletion at the
request of the holder, under legal terms.”
20. Security of Stored Personal Data
2 1.1 The platform undertakes to apply technical and organizational measures capable of protecting
personal data from unauthorized access and from situations of destruction, loss, alteration, communication
or dissemination of such data.
21.2 The platform does not hold any liability in the event of a hacker or cracker attack, or the exclusive
fault of the user, such as in the case where the user himself transfers or provides his data to third parties.
21.3 The personal data stored is treated confidentially, within the legal limits. However, we may disclose
your personal information if we are required by law to do so in the event of a breach of the Terms by the
USER.
22. Data Sharing
22.1 Data sharing only occurs with data relating to publications made publicly by the user.
22.2 Authorized third parties receive data to the extent necessary to enable them to perform the banking
and technological services contracted for the execution of payment facilitation.
22.3 With regard to service providers, Marketplaces, own bank payment methods, payment transaction
processors, we inform you that each one has its own privacy policy and Terms of Use, which are not the
responsibility of KYRON.
22.4 Providers may be located in, or have facilities located in, different countries. In such circumstances,
any personal data transferred may be subject to the laws of the jurisdictions in which the service provider
or its facilities are located.
22.5 By accessing our services and providing their information, the User declares consent to the
processing, transfer and storage of this information in other countries.
22.6 Once you are redirected to a third-party website or application, you will no longer be governed by
this Privacy Policy or our platform’s Terms of Service. We are not responsible for the privacy practices of
other sites and encourage you to read their privacy statements and Terms of Use.
22.7 International transfers of personal data will occur exclusively to countries that offer an adequate
level of data protection, as determined by Article 33 of Law 81/2019 and regulations issued by the National
Authority for Transparency and Access to Information (ANTAI).
23. Cookies or browsing data
23.1 Cookies refer to text files sent by the platform to the user and visitor’s computer and stored therein,
with information related to browsing the website. Such information is related to access data such as location
and time of access and is stored by the user and visitor’s browser so that the platform server can read it
later in order to personalize the platform’s services.
2 3.2 The user and visitor of the platform acknowledges and accepts that a navigation data collection
system may be used through the use of cookies.
23.3 A persistent cookie remains on a user’s and visitor’s hard drive after the browser is closed and will
be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following
your browser’s instructions. A session cookie is temporary and disappears after the browser is closed. You
can reset your web browser to refuse all cookies, but some features of the platform may not function
properly if the ability to accept cookies is disabled.
24. Consent
24.1 By using the services and providing personal information on the platform, the user is consenting to
this Privacy Policy.
24.2 When registering, the user acknowledges and may exercise his/her rights to cancel his/her
registration, access and update his/her personal data and guarantees the veracity of the information
provided by him/her.
24.3 The user has the right to withdraw his/her consent at any time, provided that he/she does so in
writing and waits for confirmation of receipt by the COMPANY to be valid. To do so, he/she must contact us
via email at contact@kyron.com.pa or by post sent to the following address: KYRON DIGITAL SA, company
REGISTERED under number 155765244-2-2025 DV60 with incorporation date 01-04-2025, with registered
office at Rotonda , PH Prime Time Tower, floor 17, office 17B, Costa del Este, Panama, Republic of Panama.
25. Changes to This Privacy Policy
25.1 We reserve the right to modify this Privacy Policy at any time, so we recommend that the USER and
visitor review it frequently.
25.2 Changes and clarifications will take effect immediately after they are published on the website. Users
will be notified when changes are made. By using the service or providing personal information after any
changes, the user and visitor demonstrates their agreement with the new rules.
25.3 In the event of a merger or sale of the platform to another company, user data may be transferred
to the new owners so that the services offered can continue.
26. General Terms
26.1 From time to time KYRON may make changes to the terms of its business, or to the way in which User
information is recorded and used. The User understands and accepts this by continuing to maintain an open
account with KYRON .
26.2 KYRON reserves the right to change the conditions of this Term at any time .
26.3 The User may terminate this Agreement and thus stop using KYRON ‘s facilitation services at any
time.
2 6.4 KYRON may terminate this Agreement upon at least 30 days’ written notice. However, KYRON may
terminate this Agreement upon shorter or more immediate notice: i ) If the User breaches this Agreement, or
ii ) In the event of fraud or identification of Compliance conflicts , or iii ) In the event of the User becoming
bankrupt or any court order being made in respect of the User that he/she will become insolvent.
26.5 KYRON will use reasonable efforts to ensure that all transactions are processed in a timely manner.
However, a number of factors, many of which are beyond its control, such as processing times in the banking
system, may interfere with transactions. KYRON is not committed to any prior timeframes for completing a
transaction, and is also not liable for any actual or consequential damages arising from any claim of delay by a
third part .
26.6 All website design, texts and graphics, and its layout and arrangement and all intellectual property
rights are the property of KYRON . Any use of the materials on the Website, their reproduction, modification,
distribution or republication without prior and express written permission is strictly prohibited.
26.7 If any term of the Agreement is found to be invalid, the remaining terms of this Agreement will
continue to be valid to the fullest extent permitted by law.
27. Jurisdiction for Dispute Resolution
Panamanian law will be fully applied to resolve disputes arising from this instrument.
Any disputes must be filed with the court of the district where the company KYRON DIGITAL SA is
headquartered.
Effective from April 1st, 2025.